Capabilities and Reputation Risks Towards Firm Performance

نویسندگان

چکیده

The effects of firm-specific resources on firm performance has been a quest many and widely studied worldwide. In today’s business environment, arguments suggesting the relative importance in explaining variation are said to be greatest influence study behavior. On other hand, firms with strong, positive reputations can attract retain crucial talent often have loyal customers likely buy broader range products services. It lead higher sales generated by satisfied their referrals potentially raise capital share price, improve performance. An empirical such as this attempts investigate combinations focus reputational risk management concerning As such, involves variables partially adopted from Donabedian Theory, intangible resources, namely capability an exogenous construct towards endogenous performance, well proposing mediation model analyze mediated relationship accelerating between capabilities This applies variance-based structural equation modeling via Smart PLS sample 161 listed Malaysia respondents. A judgment purposive sampling technique respondents derived under Malaysian Bourse. Overall, findings reveal how may gain competitive advantages terms reputation eventually able sustain firm’s performances implementing integrative routines processes within firms.

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ژورنال

عنوان ژورنال: Journal of risk and financial management

سال: 2023

ISSN: ['1911-8074', '1911-8066']

DOI: https://doi.org/10.3390/jrfm16020125